Due to coronavirus (COVID-19) we have made all of our GP appointments telephone triage appointments initially.
Telephone appointments will allow our doctors to assess whether you need to come to the surgery or not. It is hoped that reducing our footfall will help delay the potential spread of coronavirus amongst our patients and staff.
Please do not come to the reception desk to book an appointment - you must call us on 01924 767303 to arrange any appointment.
If you have a nurse appointment booked and you start to have any coronavirus symptoms please call us to cancel your appointment and do NOT attend the practice. You can contact us using the 'contact the surgery' tab if we are not open.
If you are attending the surgery for any reason we kindly ask that you wear a face covering to help stop the spread of coronavirus. There is no requirement for children to wear face coverings.
Please request repeat medication through online services or the NHS app. We are experiencing an extremely high volume of calls and we kindly request that anyone able, registers now for online access so our most vulnerable patients without internet access can still reach us.
If you are having difficulties getting set up online please us the 'contact the surgery' page to send us an electronic message and we will call you back to support your set up.
If you do not have a nominated pharmacy please nominate one as soon as possible so we can send your prescriptions electronically. This prevents you having to collect it from us to take it to your chosen pharmacy.
Do not attend the surgery if you have a new cough, high temperature or a change/loss of taste or smell.
Many thanks for understanding
Stay at home if you have coronavirus symptoms
Stay at home for 10 days if you have either:
Do NOT go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
If you have symptoms, stay at home for 10 days
If you live with other people, they should stay at home for 14 days from the day the first person got symptoms
If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible.
Fit notes will not be issued by the practice for coronavirus related issues. You can find the latest government info relating to sick notes here: Government advice for sick notes
See the 'fit note' section of the website for additional support and advice on medical certificates for coronavirus.
If you think you have the virus or have been in contact with someone who has the NHS111 online service has created coronavirus pages that tell you what to do in particular circumstances
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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