Our receptionists are trained members of our surgery team. As well as fronting up the reception desk and answering the telephones, they perform a vast number of other duties, which allows the surgery to function in an orderly manner. Some of their duties involve sending out referral letters, dealing with repeat prescriptions, hospital and patient correspondence, organising patient recalls, summarising records, maintaining the appointment system.
Lauren Hill is the Practice Manager and Mandy Sifleet is the Office Manager.
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