We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. We operate a zelo tolerance policy towards abusive or violent behaviour. If a patient is abusive or violent, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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