Dewsbury Primary Care Centre
Wellington Road, Dewsbury, WF13 1HN
Tel: 01924 351 595 Fax: 01924 488 407 Out of Hours: Click here
Tel: 01924 351 595 Fax: 01924 488 407
Out of Hours: Click here
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The doctors and staff at Eightlands surgery in Dewsbury are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, contraception, alcohol and lifeline shared care.
16th March 2018
Our phone lines are currently not working, if you need to contact the surgery please dial our emergency phone on 07745270816. This problem is affecting a number of surgeries and NHS IT department are working to restore the phone lines as a matter of urgency. We apologise for any inconvenience caused.
Patient Reference Group
We are launching a virtual patient reference group to help us gather feedback and improve our services. To find out more please go to the ‘patient group’ page.
Wifi
We now have free WiFi available in our waiting room for all patients to enjoy. See our friendly reception team for help setting up your device.
Phone Lines
We are aware of the problem with our phone lines at the surgery and we apologise for the inconvenience this is causing. The problem is with the infrastructure of the building, there are only a small number of lines coming into the surgery and once these are full any further calls are cut off. Please be advised that we never cut off any calls and if the phone line is ringing you are in a queue.
We have escalated the problem to NHS Property and NKCCG who are working to have new phone lines installed in the surgery soon.
We thank you for your patience with the matter.
**2018 Update** Unfortunately we are still awaiting the Surgery phone lines being replaced, we are doing everything we can to escalate the matter. We thank you for your patience with this matter and would like to remind all patients that all GP appointments are available to book online from 8am Monday to Friday.
February 2018 Update - Over the past year our CCG have tried to obtain permission to port our number onto a new telephone system without success - we are now at a point that the only option is to change the surgery phone number in order to get a better system in place. All the the affected medical centres have now agreed that this is the only option left to us and we are going to be changing the surgery phone number in the next 4-6 weeks. We will inform all patients of the new phone number and the 'go live' date as soon as we receive it.
We thank you for your patience with this matter.
March 2018
We will be having our new telephone lines installed before the 16th April 2018 and we will be changing our telephone number. The new number will be published as soon as it is live to minimise confusion. Our regular 01924 351595 number will have an auto call divert to the new number for the first few weeks but please try and take down the number as soon as possible.
Online Appointments and Prescriptions
You can now book your appointment and order your repeat prescription online using our patient online access service. Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.
If you have not already registered for this service please pop into the surgery for details.
Click here to order repeat prescriptions or book an appointment.
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