**RESOLVED** Regional IT issue affecting GP practices

Posted by: Practice365 - Posted on:

**Please note this was resolved at 8.45am 25/09/25**

We are experiencing an IT issue which is affecting some primary care services in our region. We are currently working to answer calls as quickly as possible but there may be a delay. We encourage patients to use call back where possible or come to our reception desk to make an appointment.

It may be necessary for GP practices to rearrange appointments as they manage this issue. If you have an appointment booked you should attend as planned unless you are advised otherwise.

Work is ongoing to resolve the issue as quickly as possible.

Those who need urgent medical care should call 999 or attend A&E, especially in emergency and life-threatening cases when someone is seriously ill or injured, or their life is at risk. 

Please use NHS 111 online for all non-emergency healthcare needs.

More information about when to call 999 and when to go to A&E is available via the national NHS website.

Further updates will be provided on the practice website as soon as they are available.